Our Service Standards
Please find below what we set out as the Service Standards by the entire team at Crown Tree Consultancy Ltd. Our team of tree specialists and arboricultural consultants will strive to:
- Reply to enquiries immediately upon receipt.
- Provide quotations for tree surveys immediately upon request.
- Undertake tree surveys within 5-10 working days from date of instruction.
- Provide regular updates on the surveys and tree reports.
- Provide excellent value for money.
- Provide a tree report that is concise, easy to comprehend, well laid out and highly informative.
- A consultant will be committed to your project and provide ongoing guidance and expertise.
Quality of Service
The staff at Crown Tree Consultancy will always try to be as helpful as possible. We will offer advice where possible and will tailor our tree reports to suit your particular needs. We shall arrange tree surveys for mutually suitable date and times and shall always endeavour to arrive promptly. If we are running late, a member of our team will call to advise you.
You are always invited to meet the consultant undertaking your tree survey should you wish to discuss anything in person directly, enabling us to better understand your tree survey requirements.
Crown Arboricultural Consultants have invested in tree survey technology which enables us to be very efficient. We aim to be competitive and look forward to the opportunity of working with you. We will endeavour to match any other quotation for a comparable level of service..
To discuss your requirements, call us on 0800 141330 or get in touch via our contact page.
"Excellent company to work with. Ivan was very professional and detailed in his survey, giving helpful recommendations and insight in to what would be needed in the Arboricultural Tree Impact report. Emma was very helpful and fast to respond with the report that we need for a planning application. The report was excellent and very detail. Would definitely recommend and work with them again. 10/10 guys."
Kevin Walker, 15/1/18, Submitted to Google
"Very professional company and Emma Hoyle was very knowledgeable. We received regular updates without prompting which appears to be very rare nowadays. Would recommend them without hesitation. With their help we also obtained the result we were looking for with regard to our tree enquiry which is always a bonus. Great!"
Alan Rathbone, 01/08/18, Submitted to Google
"I have been extremely pleased working with Crown Trees. Emma Hoyle was my consultant and I have to say she is major asset to their business, an absolute joy to work with, quick and reliable. I definitely will be using Crown Trees in the future."
Core Gym, 20/02/18, Submitted to Google
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Monday to Thursday 9 am - 5:30 pm
Friday 9 am - 4:30 pm