The Crown Consultancy Limited website does not itself store personal information aside from the the user’s IP address (Internet Protocol: standard allowing data to be transmitted between two devices) which is automatically recognised by the web server.
Information We Collect:
When you submit an enquiry, we will collect and process the following personal information about you:
- Survey site Address
- Details of your enquiry provided by you
If you register to receive updates or enter your personal details into one of our enquiry or competition entry forms on this website, your information will be held on a secure server and the data will not be shared with any organisations outside Crown Consultancy Limited. It will be used only to email updates on the information you have requested to post this information to your address upon your request or to contact you where we believe we have legitimate business interests (further details below). This privacy statement only covers our website at https://www.crowntrees.co.uk and sub-sites of this domain. This privacy statement does not cover other websites linked to this domain.
How We Use Your Information:
We will use the information that we collect about you for the following purposes:
- Marketing/ Promotional
- Customer feedback collection
- Enforce T&C
- Administration info
- Targeted advertising
- Manage customer order
- Site Protection
- Dispute resolution
If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.
Under the Telecommunication Regulations 2000, telephone conversations made with Crown Consultancy Limited may be recorded. Recordings are subject to GDPR protection and will never be passed on to a third party unless you specifically give consent for us to do so.
How We Share Your Information:
Our website uses third-party cookies that help us personalise content or advertisements, and to analyse our website traffic. We also share information about your use of our website with our advertising and analytics partners, who may combine it with other information you have provided to them or that they have collected from your use of their services.
- To send legitimate promotional information to you, from us, via a third-party distribution site (we use MailChimp, read MailChimp’s privacy statement here.)
Data collection & disclosure process
We require such third parties to use the personal information we transfer to them only for the purpose for which it was transferred, and for which permission was granted, and not to retain it for longer than is required for fulfilling the said purpose.
Retention Of Your Information:
General Data Protection Regulation (GDPR) and Your Rights
The GDPR provides the following rights for individuals:
- to be informed
- of access
- to rectification
- to erasure
- to restrict processing
- to data portability
- to object
Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at firstname.lastname@example.org. We will respond to your request in accordance with applicable law.
You may opt out of direct marketing communications or the profiling we carry out for marketing purposes by writing to us at email@example.com, or by clicking unsubscribe from any of our emails.
Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.
The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.
An SSL Server Certificate following TLS 1.2 (Transport Layer Security) protocol is installed on the website.
Third-Party Links & Use Of Your Information:
Grievance / Data Protection Officer:
If you have any queries or concerns about the processing of your information that is available with us, you may write to our Data Protection Officer, Ivan Button at the following address: Crown Tree Consultancy, The Calder Suite, Warehouse 4, The Wharf, Sowerby Bridge, HX6 2AG, or email: firstname.lastname@example.org. We will address your concerns in accordance with the applicable law.
Last Updated On 12-Oct-2023
"Excellent company to work with. Ivan was very professional and detailed in his survey, giving helpful recommendations and insight in to what would be needed in the Arboricultural Tree Impact report. Emma was very helpful and fast to respond with the report that we need for a planning application. The report was excellent and very detail. Would definitely recommend and work with them again. 10/10 guys."
Kevin Walker, 15/1/18, Submitted to Google
"Very professional company and Emma Hoyle was very knowledgeable. We received regular updates without prompting which appears to be very rare nowadays. Would recommend them without hesitation. With their help we also obtained the result we were looking for with regard to our tree enquiry which is always a bonus. Great!"
Alan Rathbone, 01/08/18, Submitted to Google
"I have been extremely pleased working with Crown Trees. Emma Hoyle was my consultant and I have to say she is major asset to their business, an absolute joy to work with, quick and reliable. I definitely will be using Crown Trees in the future."
Core Gym, 20/02/18, Submitted to Google
Please fill in the quote request form and we will get back to you with a free, no obligation quotation.
Alternatively you can email or call using the details below.
Monday to Thursday 9 am - 5:00 pm
Friday 9 am - 4:30 pm
Feel free to leave a message anytime and we will call back at the earliest opportunity.