Maddie Gardziel – Office Manager

Maddie has been a key member of the Crown Tree Consultancy team for eight years and has progressed from Head of Finance to her current role as Office Manager. With a background in high-quality customer service, Maddie quickly fit into the client-focused team and has become indispensable in the subsequent years. She started off doing general admin, including answering the phone and organising survey trips. She began working in accounts approximately six years ago after she showed excellent organisation and management skills. Maddie managed payroll and bookkeeping for a number of years as well as mastering the data processing side of the business. This has ultimately led to her being offered her current as Office Manager, a job that she really excels at. Her insatiable appetite for accuracy makes her the office reference point for all enquiries; be it expenses, scheduling, invoices or general enquiries about tree surveys.

On an average day in the office, Maddie can be found ensuring all our customers’ project details are stored securely and accurately in our management system, updating customers, architects and planners on the progress of their reports and finally issuing and paying invoices. This multidisciplinary role involves spreadsheet management, communication and attention to detail. Although Maddie isn’t a consultant, she is an expert in every other procedural field within Crown Tree Consultancy.

Outside of work she is a keen photographer and loves all aspects of art, design and music. Because of these interests, her opinion is always highly valued by the marketing team and she enjoys getting involved in that whenever possible. Maddie also partakes in Arboricultural Association e-learning seminars to deepen her understanding of the professional arboricultural landscape.